- Everybody knows that addressing ‘hard’ issues will deliver value and release resources so that businesses can do more with less.
- Sorting out the ‘hard’ issues is where most organisations begin when looking for cost savings or new value.
- Everybody knows that people are complex, and improving the ‘soft’ issues is time consuming and difficult.
- But sorting out the ‘soft’ issues is how organisations achieve sustainable improvement.
- We understand how to deliver improvement in the hard and soft issues at one and the same time.
- ‘Culture’ can be understood as “the way we do things around here”, and is a mixture of both hard and soft things.
- We have considerable experience of achieving whole enterprise alignment and embedding improvement philosophy in multiple-culture teams from across public, private, and third sectors, and from different organisational tribes.
- We understand behaviours, mindsets, and limiting cultural norms.
- ‘Change’ can be understood as a shift of things. ‘Transformation’ can be understood as a shift of thinking.
- Unless a shift of thinking is achieved, any benefit from a shift of things is unsustainable.
- We have developed expertise in creating the conditions that achieve Transformation.
- We know how to take out waste in complex environments: of money, time, talent, ideas.
- We know how to achieve the critical engagement of the whole organisation in the activity, in order to enable innovation, find new value and explore the art of the possible.
- And we know how to align the systems and governance in the wider environment, in order to achieve sustainable results.